Refund policy

We have a 30-day return policy if there is a defect in the material or craftsmanship, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@apwoodesigns.com. Please note that returns will need to be sent to the following address: 

AP Wood Designs, LLC.
PO BOX 16211
High Point, NC 27261-6211

Shipping cost and packaging is the customer’s responsibility.

You can always contact us for any return question at info@apwoodesigns.com.

Damages and issues 
Please notify AP Wood Designs LLC right away if a product was damaged during shipping or an item was lost in the mail.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@apwoodesigns.com.